Lots of ideas are redundant, so their votes seem diluted. The tag system doesn't make up for it because it is too free-form.
You might check with Southwest Airlines, and find out how their anwering sytem works, or who is the party that does their contracting for their customer service system. The system will automatically redial your number with an available agent as soon as one is available. Yesterday, I spent almost 45 minutes waiting an IRSperson who could respond to a question (but not answer it, as it turned out). They were not aware ...more »
So many government operations are run so poorly that the term "run like the government" is cliche for inefficient operations. In just about any agency, to get anything done one must fill out lengthy forms, mail it somewhere, wait for processing, find out that there may be some missing information, then find out that you need to talk to another agency, then wait again, then fill out more forms that had the same information ...more »
For example, I used to work with an agency that received a combination of public and private funds to provide services to people with cerebral palsy. We eliminated some positions such as Residential Program Director who was responsible for only 20 clients and eight employees. Her job was split between elected team leaders from among her former underlings on the front lines. This process sprang from software companies ...more »
Since the middle of the 20th Century, the United States has become a largely suburban nation with massive road networks dependent on auto transport. This infrastructure creates a series of problems: 1) Ongoing needs for enormous investments in road construction and maintenance 2) Tens of thousands of annual traffic deaths, plus many more injuries 3) Billions of dollars in lost productivity from time that workers spend ...more »
I believe that if the auto companies would build smaller cars that sat higher up this would sell more smaller cars. Many of us are acccoustomed to sitting up higher in our SUV's, etc. and therefore the smaller car is not so appealing anymore. I know that I personally enjoy the feel and now when I get into a car I feel like I am so low. I believe that this innovative adjustment in the suspension is the answer to the smaller ...more »