Mediators, facilitators and other professionals have a well-developed set of principles about transparency, participation, and collaboration. Use them.
-apply principles of active listening to comment analysis
-apply principles of interest-based negotiation in development of interactive websites, for instance by using multi-criteria decision analysis (in part) to help people distinguish between positions (alternatives) and interests (criteria)
-assist people in discriminating between values (policy) and science, for instance by using multi-criteria decision analysis and giving people the chance to “play with” their values and experience the intersection of values and ratings in a practical context
-consistently consider “process, substance and relationship” issues in the design of online interactions
-develop models collaboratively