Most hospitals could use a good comfortability expert (or if you prefer, a usability expert). Let's see, it was about 9 o'clock at night when the nurse came into a semi-private hospital room where I was sitting with a patient I knew. The other patient, an elderly woman who was hard of hearing, was woken up so she could sign a consent form that would make it quicker for her doctor to review her records. That, by itself, ...more »
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