Between Federal Agencies

Inreach (within-agency collaboration and shared learning)

Inreach, interagency dialog, and outreach have many of the same characteristics. It makes sense to (a) treat these as concentric circles, starting with inreach and working out to the general public or (b) treat these as one. All the principles, ethics, aspirations and implementation tools discussed in this site should be designed for application within the agency as well in agency-agency and agency-public dialogs. ...more »

Submitted by (@cariefoxandphilipmurphy)

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New Strategies and Techniques

Use Well-designed Feedback Systems instead of Central Control to Improve Web Design

An efficient and effective way to improve quality of websites without hampering creativity would be… yup, transparency, specifically transparency about how well the website is working for the intended user. There are plenty of examples in the private sector—was this answer useful? How clear/interesting was this page? How easy was it to find what you wanted? The answers to these questions should be available in real ...more »

Submitted by (@cariefoxandphilipmurphy)

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