Simple idea - create "Democracy.Gov" as a citizen-centric starting point to navigate the official opportunities for executive and legislative branch participation with geographical personalization right down to the local level. The core of the system would be government submission of data on all elected officials at all levels - local, state, and federal. The site should also provide the main directory for government-hosted/sponsored online consultations like this one as well as cost-effective facilities (and links to those supported by third parties) to host such online public hearings.
Why Is This Idea Important?
The public doesn't know what level of government to contact about certain issues. You could say they don't care what level, but they need a neutral, reliable, and comprehensive strictly non-partisan place that helps them navigate official representative democracy and consultations by government agencies. Note: Democracy.Gov is currently not for use/promotion within the United States because is use by the State Department for external democracy promotion. Time "liberate" Democracy.Gov for Americans. :-)