For example, I used to work with an agency that received a combination of public and private funds to provide services to people with cerebral palsy. We eliminated some positions such as Residential Program Director who was responsible for only 20 clients and eight employees. Her job was split between elected team leaders from among her former underlings on the front lines. This process sprang from software companies in the '90s
Flatten the organizational hierarchy wherever possible
Tags: empowerment efficiency


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