The passport process should be streamlined, with dedicated (and more) personnel at the post office, digital photos taken at the post office, and more offices offering passport services on weekends. The government should also dispense with the higher fee for "expedited service." All service should be expedited and passports turned around in two weeks. (Other countries issue them while you wait; why can't we do this??).
Currently, most citizens must go through the post office to get their passport books or cards for the first time. And while the Post Office charges a $25 handling fee, there are always long lines and delays (it is the post office, after all) and rarely dedicated personnel who deal only with passports. Few post offices deal with passports on Saturdays. We should do better than this.
Comments (1)
Why do I have to pay XTRA for your poor planning?